Transportation

Safe, reliable rides for seniors in North York
Do you need a ride to an appointment, program, or shopping trip? Our friendly, professional, and courteous drivers can take you where you need to go. North York Seniors Centre operates a fleet of well-maintained and comfortable minivans. Why not leave the driving to us?

Where We Drive

We provide safe, reliable rides to and from:
Medical appointments
Regularly scheduled shopping trips to Centrepoint Mall
A Day Away Club
The Active Living Centre

Service Area & Special Destinations

Service boundaries
Bathurst Street to Victoria Park Avenue, Steeles Avenue to Highway 401

Exceptions are made for the following destinations:
Valleyview Residence
Baycrest Centre for Geriatric Care
Sunnybrook Health Centre
Toronto Rehabilitation Centre
CNIB

Eligibility

To use Transportation Services, clients must:
Be a member and registered with the Transportation Department
Live within the service catchment area
Be unable to use public transit due to physical or cognitive limitations
Not be eligible for WheelTrans service
Be able to access the vehicle independently or with minimal assistance
(Note: Vehicles are not wheelchair accessible)

Booking & Cancellations

All ride requests must be made through the Transportation Supervisor
Drivers do not accept bookings directly
Cancellations must be made 24 hours in advance to avoid a charge
Clients may become ineligible if circumstances change (e.g., able to drive again or eligible for WheelTrans).
Alternate arrangements will be discussed with the Transportation Supervisor.

Priority System

Priority is given to seniors requesting transportation for:
Medical appointments
A Day Away Club

Fees
New rates as of April 1, 2026

0–5 km: $7.05 per one-way ride
-New rate: $7.20
5–10 km: $11.25 per one-way ride
-New rate: $11.50
10–15 km: $16.30 per one-way ride
-New rate: $16.65
15–20 km: $20.10 per one-way ride
-New rate:$20.50
20–25 km: $24.50 per one-way ride
-New rate:$25.00
Over 25 km: $1.25 per km
-New rate:$1.30 per km

Contact Information

Location
21 Hendon Avenue, Toronto, ON M2M 4G8
Hours
Monday to Friday: 8:30 PM – 4:30 PM
Special Hours: 9:00 – 10:00 a.m. and 3:00 – 4:00 p.m. reserved for A Day Away Club pickups and drop-offs

Accessibility

Drop-off zone:
The entrance on Hendon Avenue
Wheelchair ramp at 21 Hendon Avenue / 5700 Yonge Street rear entrance
Free Wi-Fi available
(ask reception for the password)